The BBB gives it an "A" on an A+ to F scale.
OK, the card is a good deal on the surface but what happens when something goes wrong? How is their customer service?
I had trouble ordering my Lowe's card (recent promotion, save an additional 2%), checkout timed me out twice and I didn't get a confirmation. I didn't think it went through... until I checked my cc transactions online (DailyActivity!) I was charged BOTH times and had no confirmation! Oh, boy, here we go... time to contact the company. Fingers crossed...
I received an e-mail follow up to the phone call I had received within 3 hours of my initial email. I responded and by the next (this) morning I had a confirmation for the 1 Lowe's gift card I intended to purchase and follow up that the additional charge will be removed. WOW! That was easy and very well done on their end. Nice job, ABC Gift Cards !
I just got a 10% discount coupon in the mail from Lowe's, I have the GC, and to complete the tri-fecta, I will keep looking for those store sales, or discontinued items in-store. I'm going to be buying things at this store anyway, I might as well plan to $ave ahead of time!
Good luck! Any other thoughts or proven tricks to add? Thanks ~ Brian
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